Screen Sharing for Mobile Meeting

1. Research & Discovery

I began with a competitive audit of mobile screen-sharing experiences across platforms such as Zoom, Webex, iMeet, and GoToMeeting. The goal was to understand established patterns, common failure points, and user expectations in mobile-first, time-sensitive scenarios.

In parallel, I conducted internal interviews with stakeholders and frequent users to understand real-world mobile meeting behaviors and expectations.

2. Problem Framing & User Needs

Findings revealed that mobile users struggled with discoverability, confidence, and feedback when attempting to share their screens during live meetings.

Key user needs were identified:

• Clear entry points for starting screen sharing

• Immediate feedback on sharing status

• Minimal disruption to ongoing meeting content

• Predictable behavior across devices and orientations

  
  

3. Problem Framing & User Needs

I mapped end-to-end user flows for mobile screen sharing, including edge cases such as permission handling, presenter status, and transitions between video, audio, and shared content.

Special attention was given to enterprise requirements including:

• Presenter status and visual feedback

• Host controls and permissions

• Notifications for start/stop events

• Recording behavior and defaults

• Device and orientation differences (phone vs. tablet, portrait vs. landscape)

• Interaction between screen sharing and live video layouts

These considerations shaped both the interaction model and the supporting design system component

4. Wireframing & Prototyping

Based on the defined flows, I created low- and high-fidelity wireframes to explore control placement, visual hierarchy, and interaction clarity within limited screen space.

Interactive prototypes were used to validate assumptions around discoverability, accessibility, and ease of use before moving into refinement.

5. Usability Testing & Iteration

Multiple rounds of usability testing were conducted using usertesting.com, evaluating task success, clarity, and user confidence when sharing screens on mobile. Each iteration focused on reducing cognitive load and reinforcing clarity through visual cues and system feedback.

Results showed measurable improvement:

• Original GlobalMeet: 61% success rate, 25% failure rate

• Competitors: capped around 68% success

• New designs: improved to 78%, and eventually 95% success with 0% failure in later rounds

Insights from testing informed refinements to iconography, control grouping, labeling, and feedback states.

6. Final Design & Documentation

This project reinforced how small interface decisions can have a large impact in complex, high-stakes environments. Iterative testing helped prioritize clarity over cleverness and demonstrated that meaningful gains often come from many small, informed adjustments.

The final design integrated seamlessly into the existing mobile app while aligning with the design system. Components, states, and behaviors were documented to ensure consistency across platforms and future scalability.

Key Learnings

This project reinforced how small interface decisions can have a large impact in complex, high-stakes environments. Iterative testing helped prioritize clarity over cleverness and demonstrated that meaningful gains often come from many small, informed adjustments.

Outcome

The final design achieved a 95% task success rate with 0% failure, significantly improving user confidence during mobile meetings. Feedback from both new and existing users indicated they felt more comfortable, in control, and prepared to present on mobile devices.

Additional Contribution - Redesigning Across Platform

Based on feedback from later usability rounds and internal reviews, we identified the need to better align interface components with native platform expectations.  I helped adapt design system components to better align with native iOS and Android patterns, improving consistency and user familiarity across platforms.